Privacy policy.
Effective Date: 3 June 2025
TR Trade Group
TR Trade Group ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with New Zealand law, including the Privacy Act 2020, Unsolicited Electronic Messages Act 2007, and the Fair Trading Act 1986. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online or offline.
1. What Information We Collect
We may collect personal information when you:
Fill out a quote request or contact form
Contact us by phone, email, or social media
Browse or interact with our website or ads
This may include:
Name, phone number, and email address
Property details or project requirements
Photos or documents you provide
IP address and device/browser information
Website behaviour data via analytics or ad platforms
2. How We Use Your Information
Your information is used to:
Provide quotes and services
Communicate with you about your enquiry
Improve our services, website, and advertising
Send marketing communications (with your consent)
Fulfil legal obligations
We do not sell your personal data to third parties.
3. Consent via Forms and Communications
By submitting a quote request or contacting us, you consent to us collecting and using your information for the purposes listed above. You may withdraw your consent at any time by contacting us directly.
4. Cookies, Analytics & Advertising Tools
Our website may use the following technologies:
Cookies to remember your preferences and improve performance
Google Analytics to understand website traffic
Meta (Facebook/Instagram) Pixel to measure advertising effectiveness
Google Ads & Remarketing to show relevant ads across other websites based on your visit
Third parties like Google and Meta may use cookies to collect anonymised data. You can:
Disable cookies in your browser
Opt out of Google’s tracking via Google Ad Settings
Read about Google’s data usage here
By using our website, you consent to the use of these tools.
5. Marketing Communications
If you have provided consent, we may send you promotional updates via email, text, or social media. You can opt out of these communications at any time by following the unsubscribe link or contacting us.
6. How Your Data is Shared
We may share your information with:
Trusted service providers (e.g. web hosts, marketing platforms)
Contractors or staff involved in your project
Analytics and advertising platforms
Government authorities if legally required
All third parties are required to handle data securely and in line with NZ law.
7. How We Store and Protect Your Information
Your data is stored securely using cloud-based tools. We use safeguards to protect your information from loss, unauthorised access, or disclosure. Only authorised personnel have access to your data.
8. How Long We Keep Your Information
We retain your information only as long as necessary for the purpose it was collected, or as required for legal or business purposes. You can request deletion of your data at any time.
9. Your Rights Under NZ Law
You have the right to:
Access and correct your personal information
Request deletion of your data
Withdraw consent for marketing or tracking
To make a request, please contact us.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
TR Trade Group
tom@trtradegroup.co.nz
022 529 8069
Auckland & Bay of Plenty, New Zealand